The Princeton Review Privacy Policy

This Privacy Policy governs your use of this web site, located at www.princetonreview.com, and all associated sites linked to www1.princetonreview.com controlled or hosted by us, or one of our subsidiaries and affiliates (collectively the “Site”), which is made available by TPR Education IP Holdings, LLC. (“The Princeton Review” or “we” or “us”), including without limitation www.tutor.com. The Privacy Policy also applies to all mobile applications controlled or operated by us.

This Privacy Policy outlines the type of Personal Information and other information that is collected through the Site and how that information is used and protected.

• Your Consent to this Privacy Policy
• Personal Information
• Right to Opt In and Opt Out
• Information Collected on this Web Site
• How Personal Information is Used
• Security
• Changes to this Privacy Policy
• Contact Us

Your Consent to this Privacy Policy

By visiting this Site, and/or using the services offered on or through this Site, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand the Site’s Terms of Use, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into The Princeton Review Website Terms of Use which govern your use of this Site in general and of which this Privacy Policy is a part. The term “Site” is deemed to include accessing or using the Site by means of a computer, a mobile device or a mobile application. This Privacy Policy applies to all users or visitors of our Site. By providing Personal Information to this Web Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with United States law.

Personal Information

We may from time to time ask you for Personal Information, and we may collect certain information from your computer each time you visit our Site. “Personal Information” means personally identifiable information and includes, for example, your name; street address; e-mail address; SMS or text message address; phone number; credit card and other payment information; information that you choose to provide regarding your academic and extracurricular activities and interests that may identify you; and/or other information that may identify you as an individual or allow online contact with you.

For Parents of children under the age of 13:

For any user under the age of 13, we must have permission from such user’s parent or legal guardian before we collect or use any Personal Information of such user. You are welcome to call us at (800) 411-1970 to review any Personal Information we have collected about your child. You may request that we delete this information and/or specify that we collect no more of your child’s information. We will need to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child’s parent or legal guardian.

Right to Opt In and Opt Out

You have the right to “opt-in” and “opt-out” of certain of our uses of your Personal Information. For example, you may elect not to receive correspondence from us or have your Personal Information shared with other entities for their marketing purposes. You may make this request by visiting "Account Settings" and indicating which correspondence you would like to receive. If you do not want to receive any promotional correspondence, simply uncheck all of the boxes of the Account Settings.

You can also send an e-mail to prep@review.com. In this e-mail, please say whether: (i) you would like to opt-out of receiving all e-mail promotional correspondence from The Princeton Review in general or (ii) if you would only like to opt-out of certain of The Princeton Review's e-newsletters or correspondence and if so which ones or (iii) you would like to opt-out of having your Personal Information shared with third parties or (iv) you would like to opt-out of receiving SMS or text messages. You may also opt-out of The Princeton Review's promotional e-mails by clicking on an opt-out link within the e-mail you receive.

Please understand that if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

We may allow third-parties, including other companies owned by our affiliated companies, advertising companies and ad networks, to display advertisements on our Site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. These third parties may collect information about whether you, or others who are using your computer, saw and/or clicked on the advertisements they deliver (such as click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.), and possibly associate this information with your subsequent visits to the advertised websites. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies and provides information about this behavioral advertising practice ( www.networkadvertising.org). You may opt out of our collection of data for use by third party ad companies to provide targeted advertising to you of our products as you visit other sites. Cookies are unique to each computer. Therefore, you must opt out separately on all computers you use. If you delete all of your cookies (specifically, the “Out-Out” cookie), you will have to go through the opt-out process again to reactivate your opted-out status.

Information Collected on this Web Site

User-Provided Information

We may collect Personal Information from users when they register or create an account on our Site, or through other ways such as through such user's activities, transactions and completion of surveys or other similar types of canvassing and other online forms on our Site. We may also obtain the date, time and content of messages in the course of your use of our services and products as well as any transcripts or content provided during on-demand tutoring sessions or online classroom sessions. You may provide this information directly to us or consent to us receiving it from a third party (such as Facebook). We may use or disclose information provided by users in response to surveys or similar types of canvassing tools for purposes of promotions or other statements to third parties in a manner that does not personally identify any individual user. If you provide us email addresses and other information of your friends and/or family members for us to send information about our products and services, we will maintain such information in accordance with this Privacy Policy.

Web Site Usage Information

• Cookies. We may use “cookies” to keep, and sometimes track, information about you, and to create a personalized Web experience. Cookies are small data files that are stored on your computer's hard drive. Cookies track where you travel on our Site and what you look at and purchase. By using this Site, you agree to our use of cookies in this way. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Site or certain areas or features of the Site
• Clear GIFs. We may use “clear GIFs” (a/k/a “Web beacons” or “pixel tags”) or similar technologies, on the Site and/or in our communications (e.g., in our HTML-based e-mails) which enable us to know whether you have visited a Web page or received or opened a message. This allows us to know the effectiveness of our marketing campaigns.
• IP Address and Clickstream Data. We automatically collect information from your browser when you visit our Site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address.

How Personal Information is Used

We may use your Personal Information to

• provide you with our product and service offerings,
• process your orders and respond to your requests and inquiries, and manage your
• account and provide you customer service,
• maintain our internal record keeping and otherwise manage our business,
• send you e-mail notices and offers and otherwise correspond with you, about products, services, companies and events that we think might interest you,
• perform research and analysis about your use of or interest in our products, services or products or services offered by others,
• develop and display content and advertising tailored to your interests on our site and other sites,
• enforce our terms and conditions,
• provide our advertisements to you when you visit other sites,
• perform functions as otherwise described to you at the time of collection, and
• register you with and display your profile on other education sites owned by our affiliated companies.

Please note that if you save a school into your “school planner,” then we may share your contact information with that particular school and other schools that are interested in you to enable them to contact you.

Schools and Tutors

The Princeton Review works with schools and institutions to provide programs such as tutoring, test preparation and college counseling. Your school, district or state may arrange for your participation in these programs and may purchase (or subsidize) products on your behalf. We may share the Personal Information that you provide to us through your participation in these school programs with your school, district and your parents. In addition, your school may require us to share your information with others legally entitled to access your academic records, such as your state department of education. This may include the content of on-demand tutoring sessions as well as comments you leave in post-session surveys.

Service Providers

We may share your Personal Information with vendors and other third parties who help deliver our products and services. These third parties are not authorized by us to use your Personal Information in any other way. However, as noted above, if you save a specific school into your “school planner,” then we may share your contact information with that school and other schools that are interested in you to enable them to contact you.

Aggregated and non-Personal Information.

We may share non-Personal Information we collect under any of the above circumstances. We may also share it with other affiliated companies and third parties to develop and deliver targeted advertising on our websites and on websites of third parties, and to analyze and report on advertising you see. We may combine Site usage information we collect with other non-Personal Information we obtain from other sources. We also may share aggregated, non-Personal Information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.

Your Access Rights

You may review and correct the Personal Information that is accessible to you in your user account on this Site by visiting the “My Profile” area of your account on this Site or by calling 888-955-4600.

Third Party “Linked-To” Web Sites

When you are on our Site you may be able to visit or link to other sites not operated by us. We do not control such sites and we are not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other websites, and we encourage you to read the posted privacy policies of such sites.

Legally Compelled Disclosures

We may disclose user information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interfering with our rights or property, other customers or users of the Site, or anyone else that could be harmed by such activities.

Business Transfer

In the event that The Princeton Review or all or a portion of its business, or one or more of its divisions, is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.

Security

When you contribute to a public area or feature of our Site, such as a chat room, bulletin board, list serve, blog, wiki or other open forum, the information that you submit will be made available to the general public. Therefore, we recommend that you do not submit any sensitive information to such areas of our Site, including your full name, home address, phone number, financial information or any other information that would enable other users to locate you or contact you.

Users should also take care with how they handle and disclose their Personal Information and should avoid sending Personal Information through insecure email, SMS messaging or similar communications. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Contact Us

If you have any questions or comments regarding our privacy practices, you may use our feedback form or contact us at the following address:

TPR Education, LLC d/b/a The Princeton Review
110 E42nd Street, 7th Floor,
New York, NY 10017

Addendum for Users Outside of the United States and Canada:

You may request that we delete personal information collected from you at the Site by sending an email to prep@review.com requesting such deletion.  Please note that if you are receiving services from us, we will need to keep such information during the course of providing those services to you to communicate with you about them.

Effective Date: September 8, 2017